Legal
Accessibility
What this site does for readers who need it, what it does not do yet, and how to ask us for something we have not thought of.
Last checked
What we are aiming at
Level AA of the Web Content Accessibility Guidelines, version 2.1, which is the standard the European rules point to. We assess the site ourselves rather than by external audit, so read this page as an honest account and not as a certificate.
It was built for this rather than retrofitted, and there is a commercial reason next to the right one: the readers who need larger type and a page that works without script are the same readers a badly built travel site loses first.
What it does today
- Every public page is complete when it arrives. The only JavaScript on the whole site is the interactive map, and it is an addition to a page that is already finished — nothing waits for a script, and nothing breaks when one is blocked.
- The “Larger text” control in the header enlarges everything on the page by a third and switches to Atkinson Hyperlegible, a face drawn for low vision. It is a form submission rather than a script, so it works with scripting off, and the choice is remembered.
- The layout survives 200% browser zoom and reflows to a single column on a narrow screen without clipping anything.
- Headings are real and in order, there is one main landmark with a skip link to it, and the breadcrumb trail is marked up as navigation.
- Every control has a visible focus outline that meets the contrast requirement, and every link makes sense read out of context.
- Text contrast was measured rather than eyeballed. The two warm accent colours carry separate, darker values used wherever they become words rather than fills.
- Colour is never the only carrier of meaning: difficulty is pips and a word, a category is a dot and its name.
- Animation respects the reduced-motion setting.
- The pages print cleanly, for anyone who would rather carry paper than a phone.
Where it falls short
Known, and listed because a statement that claims no problems is a statement nobody believes.
- The interactive street map is the one part of the site that loads a script, and it is not operable by keyboard alone; its content is not exposed to a screen reader. It is an enhancement over a drawn diagram, and every stop it shows is also a link in the list beside it, but the interactive version is not yet equivalent.
- The free narration preview on a stop page has no transcript beside it. The full transcript ships with the paid guide and it should be here too. It is the next thing on this list to be fixed.
- Map tiles come from a third party, and how they render is outside our control.
- The narration is a synthesised voice. It is clear and paced for walking, but it is not a person reading, and some listeners find that tiring across an afternoon.
The walk itself
A website can be accessible and a route can still be impossible. These are old European cities: cobbles, steps with no ramp beside them, narrow pavements, hills a map does not show. We are not able to certify a route as step-free.
What we do is tell you what we found. Where a stop has steps, a difficult surface, a lift that exists or does not, or a climb worth knowing about, the practical section of its page says so. Every stop on a map guide has a page that is free to read before you buy, which means you can walk that route on paper first and decide. A treasure hunt is the exception and cannot be read ahead: its stops are hidden because finding them is the game. So if access decides whether a hunt is possible for you, write to us before you buy and tell us what you need to know — we will answer for that specific trail, and if the answer is no, you will not have paid to find out.
If you need to know something specific about a stop that we have not written down, ask. We will go and find out.
Ask us for another form
If something here is unusable for you, write to the address in the legal notice and say what happened and what you were using. That is a bug report, and it goes to the top of the list.
We will also supply what you bought in another form — the plain text of a guide, a transcript of the narration, a description of a map — at no charge. Ask, and give us five working days.
The status of this statement
Written by us, from our own testing with a keyboard, a screen reader and the browser's zoom, and reviewed whenever the site changes shape. The date at the top is the last time it was checked against the live site.
The European Accessibility Act has applied to services of this kind since 28 June 2025. Whether every one of its requirements binds an operation this size turns on the exemption for very small businesses, and we do not intend to lean on it: the list above is what we do, the list before it is what we have not done yet, and both are kept honest.